Privacy Policy
Your privacy is important to us. Learn how VoltMonk collects, uses, and protects your information.
Last updated: November 22, 2024
Introduction
VoltMonk ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase our products, or use our services.
By using VoltMonk's website and services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our website or services.
Information We Collect
Personal Information
When you visit our website or contact us, we may collect information such as your name, email address, phone number, and other contact details that you voluntarily provide.
Technical Information
We automatically collect certain technical information about your device, browser, IP address, and how you interact with our website to improve our services.
Usage Data
Information about how you use our website, including pages visited, time spent, and other behavioral data to enhance user experience.
How We Use Your Information
Service Provision
To provide, maintain, and improve our solar energy solutions and customer service.
Communication
To respond to your inquiries, send important updates, and provide technical support.
Marketing
With your consent, to send you information about our products, services, and special offers.
Data Security
Protection Measures
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your information.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Employee Access
Only authorized employees who need the information to perform their jobs have access to your personal data.
Your Rights
Access and Correction
You have the right to access and update your personal information stored in our systems.
Data Deletion
You can request deletion of your personal data, subject to legal and contractual obligations.
Consent Withdrawal
You can withdraw consent for marketing communications at any time.
Third-Party Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies).
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety.
Business Transfers
In case of merger, acquisition, or sale, your information may be transferred as part of the business assets.
Cookies and Tracking
Essential Cookies
Required for the website to function properly, including shopping cart and user authentication.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience.
Marketing Cookies
Used to deliver relevant advertisements and track marketing campaign effectiveness.
Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
privacy@voltmonk.in
Phone
+91 8012345678
Address
Tirupati, Andhra Pradesh 517501
India
Grievance Officer
grievance@voltmonk.in
Additional Information
Children's Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date and will take effect immediately upon posting. We encourage you to review this policy periodically.
Applicable Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Tirupati, Andhra Pradesh.
This privacy policy is part of VoltMonk's commitment to transparency and ethical business practices. For complete information about our terms and conditions, please refer to our Terms of Service.